OUR GOAL IS TO ASSURE YOU COMPLETE SATISFACTION WHEN YOU PURCHASE FROM US.
We have engaged a team of expert Quality Checker just to ensure no manufacture defect. Also, we give you maximum description of the product including size , Fabric etc. Our quality checking team will check the Authenticity of the defect. Upon authorization of returns, we will gladly offer you an exchange in terms of coupon code which can be redeemed for the purchase on our website only . The entire return process takes about 7-10 business days. Thank you for co-operation and patience.
- In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused along with its original invoice, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 3 days from the date on which these goods are delivered.
- Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
- Products damaged while being used do not qualify for a refund or replacement.
- In case we are unable to replace the damaged / defective product, we will refund back the order amount to you.
- In case a product comes with a manufacturer warranty, the customer should contact the manufacturer directly and follow the return/replacement procedure as per the manufacturer policy.
- In case your location supports reverse pickup, we shall be arranging a reverse pickup of the products from your location free of cost. You just need to pack the products properly and hand over the packet with our address to the courier person who we will arrange to come to your doorsteps. Please retain the receipt/POD given by courier personnel.
- In case reverse pickup is not possible from your location, we will request you to send the products to us via courier on your own and we will refund the courier amount to the maximum of Rs 120.
- The refund shall be initiated once the products reach back our warehouse and necessary checks are completed to clear the refund process.
- We hold the right to deduct shipping charges of Rs 70 for every 0.5 kg of consignment weight in case customer is found to be returning too many orders to earn cash back discounts/credit card points OR found to be involved in any other fraudulent activity.
- While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because differences in display output due to lighting and digital photography and color settings and capabilities of monitors or Screens
- A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.
- It is but obvious that Images are graphically enhanced for representative purpose and are glossy whereas Clothes are of Matte Finish.
Customer can only request cancellation of the Order before the Order is set for Shipping/Delivery. Once the order is set for Shipping /Delivery, the same cannot be cancelled. Please verify the Size before placing the order, we will not be able to process any exchange for any size deviation, so please please make sure appropriate size is selected.
Please contact our Customer Service in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount (less any transaction charges or banking charges that might have been incurred by us) if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases, this can happen in an hour after you place the order.
- We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cash On Delivery (COD), we will refund the money in SabseKharido Wallet, which can be used for any purchases. You can access your wallet by clicking here.
- Typically refunds take 5-10 Business days to get reflected in Bank Account. In some cases, credit card issuing banks may take longer to reflect the credit posted on the card.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: firstname.lastname@example.org
- By visiting this page on our website: https://sabsekharido.com/contact-us/
Due to hygienic reasons, we won’t be able to accept returns in the following categories
- Nightwear with Briefs (G-Strings)
- G-Strings & Thongs
- Lingerie Accessories
- Men’s Briefs
- Sexual Well-Being products
- Healthcare Equipments